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  • Sr UX Designer

    Kalin "Simon" Carney, UX/UI/Visual

    Available: Full Time or Contract

  • “UX is the intangible design of a strategy that brings us to a solution.”

  • Contact me for work: simon@boygenius.org

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Kalin "Simon" Carney
Sr UX Designer

30 Sec Elevator pitch

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Sr UX Designer with two decades of hands-on experience delivering products to market for fortune 500 companies.

  • UX/UI/Visual Design, manager (6yrs), team lead (7yrs), Individual Contributor (10yr)
  • 12yrs Mobile Service and Application Development
  • Mastery of complex online enrollment processes in a multi-channel environment
  • 20+ years being a creative problem solver on the web
  • Solid knowledge of Illustrator CC, Sketch, and InVison
  • Experienced in working with teams located in different time zones
  • Ability to handle multiple assignments while maintaining high levels of quality and meeting tight deadlines

Profile

  • Legal Name: Kalin D Carney
  • Folks call me: Simon
  • Title: Sr. UX Designer (UI/Visual/UX)
  • Available: Full Time or Contract

Web Time Machine:
How the internets have changed

When I first began designing on the web, it looked kind of like Atari meets Netscape -- banner ads, Jpegs that had to max at 4KB because of broadband limits, and foosball wasn’t even a hip thing yet.

I believed in the web as a design medium then, and I believe it still today. I’ve been continuously employed in design on the Web since 1995, or since some of my coworkers were in diapers. Does that make me better than everyone? No! It just makes me more seasoned, experienced, and fully aware that web design needs to embrace the next change before it’s even identified. Our interaction with content has become tighter, faster, and more integrated. The bottom line: companies that succeed have Visual and UX designers who understand how to best engage with the target audience, and can connect the message, product, or service to the consumer while cutting through the noise.

For the past 20 years I have worked on b2b and b2c initiatives in the following categories: product marketing and branding solutions, direct interactive email campaigns, mobile services, SaaS applications, iOS apps, Android applications, Windows Phone core features, and big data application.

Portfolio

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These are my favorite projects from the last 10years as a designer working in tech.

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My Skills

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“UX is the intangible design of systems that bring us to solutions.”
 Erik Flowers

Work History

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2016 / Feb - Present

CapitalOne

Senior Manager, Small Business Design

Since 2016 I have enjoyed managing a small but dynamic team that has made many positive impacts on the company. I have been leading the efforts of the Small Business team to reframe the small business digital application process and have found an appreciation for and obtained a mastery of complex online enrollment processes. We have improved the customer journey through our process by more than 350%.

I have had the pleasure of mentoring, forming, and leading a team of seven: three UX designers, a visual designer, a research resource, a content designer, and a prototyper. Implementing a leadership style that focuses on frequent feedback, we have increased trust, made our process more efficient, and eliminated bottlenecks.

I believe in investing the time and energy in making things better: the team, the product, and the company. I am a pragmatic designer and leader, passionate about helping others, and I enjoy solving problems without sacrificing project timelines and relationships with other departments.

Highlights:

  • Mastered the complexity of design in complicated UX enrollment processes. I designed and delivered solutions that provided a 350% improvement in the customer journey through our application
  • Increased the traffic going through the most difficult parts of the Enrollment Flow from 26% to 92%
  • Lead a Full Stack UX Design team of seven in the Small Business Design unit
  • Managed the work streams of two phases of the customer enrollment process
  • Worked to improve the relationship between design and engineering through transparent workflows and clear communication
  • Integrated the work in enrollment into other departments within the business unit: ops, risk, fraud, and customer experience
  • Increased efficiency in the UX design group and eliminated bottlenecks
  • Cultivated strong relationships with project managements, engineering, and other disciplines
2012 / Nov - 2015 / Aug

Hearsay Social

Product Designer (UI/Visual)

It was 2012. Putting necessary business and social media in the hands of sales teams as they come into a pitch, was a new concept and the logical next step in hand-held device usefulness in the sales process. At the same time, markets, consumers, and corporations were all talking about Big Data and how it could be deployed in outside sales. I came to Hearsay Social to completely own the visual presentation of a SaaS application, and to use my skills in design and management to work on an innovative b2b product and to build a team that would work hard and build and break things quickly. With multiple social media platforms in use, developing a way to aggregate them all into a single presentation was essential. By 2015, knowing we couldn’t be all things to all people, we narrowed our product for a single sector – insurance and wealth management. This allowed me to concentrate on a more tightly focused application and, as a result, the visual became more modern than we ever expected from a SaaS application.

In detail, I am most proud of the following accomplishments during my tenure at Hearsay Social:

  • Planned, designed, executed a complete overhaul of the presentation of the navigation and the AI
  • Concept, design, and implementation for a new product, Hearsay Sites, which is part of the predictive suite for social selling
  • Creative director for the consumer-facing local agent websites powered by Hearsay Sites
  • Responsible for core presentation of product line
  • Set the visual presentation for Android and IOS mobile applications
  • Promoted to visual design manager, managing all visual design for the product and the front-end development team that executed and held the application to a visual standard
  • Led visual team through three large-scale projects to eliminate the technical debt of the interface
  • Instituted semi-monthly workshops on using design tools, mentored team members, and published a regular brief of trends to include in upcoming design projects
  • Recruited, trained, mentored three direct reports, conducted performance evaluations and led the process for regular peer reviews and feedback. Worked with contractors and outside recruiters to fill in gaps when needed. Weekly one-on-ones with all team members
  • Managed budget for the visual team
2009 / JAN - 2012 / MAY

Nokia

Sr. Visual Designer/UX Designer

How better to understand mobile services than to work for a cell phone company? From 2009 – 2012 I worked with Nokia as a visual designer, creating the visual language and style for third-party social apps, Facebook and Twitter on Meego and Symbian platforms, and for Nokia Games Services: N-Gage and Ovi Games. While I was originally hired as a visual designer, I adapted as the teams shifted priorities to work on both visual design and user experience projects. I applied brand guidelines and kept a consistent visual style throughout all interfaces - PC Web, Mobile Web, and Mobile Device UI. Working on client-facing projects as well as internal services promotion, I am most proud about having had the opportunity to art-direct and design social networking apps for phones which have shipped, and on an eBooks client for a future product. While at Nokia I have enjoyed working on teams spread across continents and timezones, finding it exciting to work as a part of several international teams.

In Summary while with Nokia:

  • Primary designer on a strategic client-facing redesign with global reach
  • Collaborate effectively with project managers for both design and product development
  • Worked within the team to implement design best practices at each step
  • Delivered feedback promptly and professionally, keeping in mind stakeholders and requirements
2006 / AUG - 2008 / MAY

Microsoft/MSN

UX Designer III

In August of 2006 I answered the call from Microsoft to be a part of a team dedicated to unifying the fractured social experiences located across the properties in the MSN brand. Basic Web 2.0 staples such as blogging, inline comments, and User Generated Content had never been adopted and integrated in a cohesive suite on MSN. Using my experience and expertise in time-tested web design and fluency in UX best practices, I was the lead designer on this client-facing redesign with global reach and key strategic vision for the company.

  • I was a key contributor in UX strategy of new features and elements, integrating design with function in a project that was new to the Microsoft brand
  • I maintained a high degree of communication with project managers, developers, and the QA process to keep the project moving forward while still providing clean and timely design
  • I assembled requirements from the project managers and capabilities from the developers to create designs that were fresh, proven, and implementable
  • Collaborated with project managers and account service department to develop functional templates and general flow diagrams
  • Lead designer on client-facing redesign with global reach and a strategic part of overall revenue model
  • Researched and recommended solutions based on the current best practices in web design
2005 / DEC - 2006 / AUG

Godfrey Q & Partners San Francisco

Interactive Art Director

While at GQPSF I was a major contributor to several client projects, including the Borland 2006 Advertising Campaign, and Collateral Redesign of Freescale Semiconductor. From day one I was tossed right into the action. I have added value to my projects in the following ways:

  • Delivering an instinctual understanding of the technical aspects of web design focused on outbound email campaigns and CRM solutions previously missing from this agency
  • Worked with the team to devise solutions from all angle
  • I honed my experience in developing brand guidelines and policing the brand integrity
  • Have developed complex storyboards for Flash and Interactive web projects campaigns
2002 / DEC - 2005 / NOV

World Savings

Interactive Art Director

I came to World Savings through Aquent Creative Employment Agency. I worked as a contractor for two years, being added to the permanent staff in November 2004. Coming from a fast-paced, client-driven advertising agency, World Savings provided me a chance to see the internal client side of interactive marketing and see my skill set from a different view. I worked within a constant brand, delivering frequent, regular promotions under brand uniformity, collaborating with the account team to give creative solutions on how to structure a campaign for online direct marketing. In 2005, the Marketing Department began to evaluate my direct email efforts against the same parameters used in the print campaigns. In each instance, email outperformed expectations. In the last three years, my average click-through and conversion rates on campaigns is 6.1%.

2000 / AUG - 2002 / AUG

Publicis Dialog

Associate Creative Director of Interactive

At FusionDM (acquired by Publicis Dialog, a full-service agency with PR, Media, Branding and Strategic Planning) I was able to translate the skills learned in b2b interactive direct mail to the energy of a larger agency working on Business to Consumer projects. I learned to confidently present my work to clients. I always thought about the bigger picture when working on my piece of the campaign, and designed with strategy and goals in mind. In summarizing the two years I spent with this company:

  • I designed consumer relationship programs for HP, Whirlpool, Microsoft, Del Webb Active adult communities, Inktomi, Ask Jeeves, and Garnier.
  • A dependable level of sophistication and quality of design, consistently bringing back something that was suitable to the aesthetic parameters of the specific client and also suitably elegant to be eye-catching to the target audienc
  • The ability to work within a tight schedule and produce high quality design in a limited timeframe – an ability critical in advertising. Many designers can deliver good work, but few can do so consistently and on schedule.
1995 - 1999

Summary of early jobs

Sr. Web Graphic Designer

The history above represents the last 16 years of my career, prior to that, I worked as a Sr. Web Graphic Designer at: AOL/Netscape, 1999, Assistant Art Director/Online at: PCWorld,1999, Sr. Web Designer at: Third Age, 1998 -1999, Gamespot.com 1996- 1999, Zip2 1996, Dimension X 1995.

More detailed information may be provided, if needed.

Education

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1989 - 1993

Academy of Art College San Francisco

Major: Fashion Design / Minor: graphic design

"Simon approaches his work with a solid sense of what is practical. While i praise this as an important skill for a designer, it forces solutions to swing toward the more conservative side. Simon is delivery focused, and knows that tradeoffs have to be made to ship products, but i'd like to encourage him to dig into at least one effort and really shoot for the fences."

CapitalOne Co-worker

"Simon is one of the most unique, talented creative directors I have had the pleasure to work with in the digital space. Simon introduced me to "user experience planning" as a specialty way before entire agency departments were created for that purpose, and his innovative designs for even the most mundane business services always surprised and delighted clients."

Pam Radford, Head of Kindle Customer Engagement at Amazon

"I have really enjoyed working with and learning from Simon. I appreciate his honest and transparent approach to all things. He is always available and willing to help any way he can.”"

CapitalOne Co-worker

"Simon is incredibly easy to work with. The nature of the work I do is very ad hoc, and Simon is always accommodating in short notice. I can rely on him to provide rational and informed feedback quickly."

CapitalOne Co-worker

"Simon always brings End-to-end product thinking. Simon is always realistic and pragmatic about customer needs. He is not romanced by technology solutions. Simon is a great storyteller. He is great at narrating a design discussion"

CapitalOne Co-worker

Contact Me

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Information

  • Legal Name: Kalin D Carney
  • Folks call me: Simon
  • Title: Sr. UX Designer (UI/Visual/UX)
  • Available: Full Time or Contract

last updated 10/8/2017 11:45PM